Feline Behaviorist Pam Johnson-Bennett is the author of a number of award-winning and critically acclaimed books, including Think Like a Cat and Psycho Kitty. The innovative methods described in all her books are based on Pam's unique way of training by actually understanding the way a cat thinks. She makes numerous television appearances including CNN, Fox News Channel, and National Geographic specials, as well as being a popular guest on many nationally syndicated radio programs. She is now considered to be one of the leading experts on feline behavior.

Q: My girlfriend moved in with me about a year ago with her two cats. In the beginning we got on fairly well. But along the way I made the mistake of swatting the cats when they would do something wrong, like urinate in a plant or scratch up the couch. After reading about cats online, I have discovered that they do not respond well at all to negative reinforcement. Unfortunately, this is after the fact. Now they won't let me anywhere near them, at least not without hissing at me. How do I re-establish a good relationship with them when they run at the sight of me? I need help.

A: I'm so glad you've learned more about cats, and it's wonderful that you want to establish a bond with them. First, it's important to make sure the inappropriate elimination was checked out by the veterinarian so underlying medical reasons can be ruled out. Also, a good quality sisal scratching post would be a good "let's be friends" peace offering. That way, the cats can satisfy their natural and normal scratching desires on an appropriate surface.

Now for getting back into their good graces. Since they're hissing when they see you, don't attempt to get too close or try to pet them. Instead, get an interactive fishing pole-type toy so you can start having play sessions together. The fishing pole toy will enable the cats to stay a far enough away from you so they'll feel safe. The play sessions will enable you to help them change their association with you from a guy who swats to a guy who makes fun things happen. Have these play sessions two or three times a day.

Also, you should be the one to feed the cats to further their positive association. And, let's not forget good old-fashioned bribery. Use treats (don't overdo) as a way of helping them see that you're really a nice guy after all. Place the treats on the ground near you after a play session.